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Experienced Operations & Systems Development Specialist with a strong background in administrative operations, process optimization, ERP development, and organizational management across engineering and technology-driven environments. Proven ability to develop and improve administrative systems, coordinate cross-functional operations, and support strategic decision-making with high standards of organization and execution.

## Work Experience

Oct 2025 – Mar 2026 Maleem Baghdad

### Assistant Manager – Operations & ERP Development

- Assisted management in developing internal workflow systems and administrative structures.
- Participated in building an integrated ERP platform for company operations management.
- Coordinated between departments to improve efficiency and streamline procedures.

Mar 2026 – May 2026 Al Baghdadi Restaurant

### Site Supervision

- Supervised execution for the Al Baghdadi Restaurant project (Palestine Street, Baghdad).
- Coordinated with contractors and suppliers for quality and schedule compliance.
- Monitored on-site progress and resolved execution issues.

Oct 2024 – Aug 2025 Alremal Architecture

### Administration & Site Supervisor

- Oversaw daily administration and coordination between design, site, and management.
- Managed attendance, communications, documentation, and site compliance.

Feb 2024 – Oct 2024 Haykal Engineering

### Administrative Specialist

- Supported project operations, scheduling, documentation, and team coordination.

Nov 2014 – Sep 2024 NJS Engineering

### Senior Document Controller – Basrah Water Project

- Managed project documentation and administration with Arab Contractors and Hitachi.
- Oversaw filing, progress tracking, invoices, and stakeholder coordination.
- Standardized documentation workflows to improve efficiency and delivery.

Aug 2014 – Oct 2014 Raban Al Safina

### Logistics

- Managed inventory, supplier coordination, and shipment tracking.

## Soft Skills

Operations Management
Process Optimization
Digital Transformation
Project Coordination
Site Supervision
Documentation & Compliance

## Certifications

### Atlassian Agile Project Management

Professional certificate. View Certificate

### PMI PMP Practice Exam

Project Management Professional practice. View Certificate

### Project Management: Iterative Methods

Advanced methodology training. View Certificate

### Thought Leadership

Certified — 2012. View Certificate

### Public Speaking Foundations

Certified — 2012. View Certificate

### Writing Articles

Certified — 2013. View Certificate

### Critical Thinking

Certified — 2013. View Certificate

### Emotional Intelligence

Certified — 2013. View Certificate

## Education

- B.Sc. in Chemistry Science
  University of Baghdad
  2009 – 2014

## Languages

- Arabic
- English

## Technical Skills

- MS Excel & Office
- MS Project / Primavera P6
- AutoCAD / Revit / 3ds Max
- SharePoint / EDMS
- ERP & Workflow Design
- Adobe (Ps / Ai / Acrobat)